Privacy Policy
Last updated: March 2025
At korantevlis, we understand that trust starts with transparency. Your financial information is personal, and we take that responsibility seriously. This policy explains how we collect, use, and protect your data when you use our income budgeting services.
We're based in Australia and follow the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs). If something here doesn't make sense or you have questions, reach out. We'd rather clarify than leave you wondering.
What Information We Collect
We collect different types of information depending on how you interact with our platform. Some of it you give us directly. Other bits we gather automatically to keep things running smoothly.
Personal Information You Provide
When you sign up or use our budgeting tools, you might share:
- Your name, email address, and phone number
- Financial details like income sources, regular expenses, and savings goals
- Payment information if you upgrade to premium features
- Any correspondence you send us through support channels
Information We Collect Automatically
Our systems gather technical data to improve your experience and keep everything secure:
- Device information (browser type, operating system, screen size)
- IP address and general location data
- How you navigate through our site and which features you use most
- Timestamps for login activity and session duration
How We Use Your Information
Everything we collect serves a purpose. We're not in the business of hoarding data for its own sake.
Service Delivery
We use your financial data to generate personalized budgets, track spending patterns, and provide relevant insights about your income management.
Platform Improvements
Analytics help us understand which features work well and which need refinement. We look at aggregate usage patterns, not individual behaviours.
Communication
We'll send you service updates, respond to your questions, and occasionally share educational content about budgeting (you can opt out of the latter).
Security & Compliance
Your information helps us detect suspicious activity, prevent fraud, and meet our legal obligations under Australian financial regulations.
Data Retention and Storage
We keep your data for as long as you maintain an active account with us. Once you close your account, we'll delete most of your personal information within 90 days. Financial records required for tax compliance are retained for seven years per Australian Taxation Office requirements.
Where Your Data Lives
Your information is stored on secure servers within Australia. We use ISO 27001 certified data centres with encryption at rest and in transit. Our backup systems create redundant copies for disaster recovery, but these follow the same security protocols.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account details | Duration of account + 90 days | Service provision and support |
| Financial records | 7 years after last transaction | ATO compliance requirements |
| Support correspondence | 3 years | Quality assurance and dispute resolution |
| Usage analytics | 18 months | Platform optimization |
Sharing and Third Parties
We're selective about who gets access to your information. Here's the complete picture:
Service Providers We Work With
Some trusted partners help us deliver our services. They only access data necessary for their specific role:
- Payment processors handle transaction details (we never see full card numbers)
- Cloud infrastructure providers store encrypted data on Australian servers
- Email service providers send notifications and educational content
- Analytics platforms help us understand aggregate usage patterns
All third parties sign data processing agreements and must comply with Australian privacy standards. We don't sell your information to advertisers or marketing companies. That's not our business model and never will be.
Legal Requirements
Sometimes we're legally obligated to share information. This might include responses to court orders, investigations of suspected fraud, or compliance with financial reporting obligations. We'll notify you if this happens unless prohibited by law.
Your Rights and Control
Australian privacy law gives you several rights over your personal information. We've built tools to make exercising these rights straightforward.
Access and Correction
You can view and update most of your information directly through your account settings. For data not visible in your dashboard, send a request to help@korantevlis.com. We'll respond within 30 days with a complete copy of your personal information in a portable format.
Deletion and Restriction
Want to delete your account? You can do this yourself through account settings, or contact our support team. We'll permanently delete your data within 90 days, except for records we're legally required to retain.
You can also ask us to restrict processing of certain data types while keeping your account active. For example, you might want to pause marketing communications but continue using budgeting features.
Objecting and Withdrawing Consent
Where we process data based on your consent (like optional analytics), you can withdraw that consent anytime. This won't affect the lawfulness of processing before withdrawal. For data essential to providing our service, withdrawing consent might mean we can't continue offering certain features.
Security Measures
Protecting your financial information isn't optional. We've implemented multiple layers of security, though no system is ever completely foolproof.
Encryption
All data travels over TLS 1.3 connections. Stored data is encrypted using AES-256 encryption with regularly rotated keys.
Access Controls
Staff access is limited by role and logged. Two-factor authentication is mandatory for all team members with data access.
Monitoring
Automated systems watch for unusual patterns. We conduct quarterly security audits and annual penetration testing.
Incident Response
If a breach occurs, we'll notify affected users within 72 hours and report to the Office of the Australian Information Commissioner.
Cookies and Tracking
Like most websites, we use cookies and similar technologies. Here's what that actually means for you.
Essential Cookies
These keep the site functional. They remember your login status, maintain session security, and store preferences. You can't disable these without breaking core features.
Analytics Cookies
We use these to understand how people navigate our platform. This helps us spot confusing interfaces or underused features. All analytics data is anonymized and aggregated before analysis.
Managing Your Preferences
You can control non-essential cookies through your browser settings or our cookie preferences tool. Disabling analytics cookies won't affect your ability to use budgeting features.
Children's Privacy
Our services aren't designed for children under 18. We don't knowingly collect information from minors. If you're a parent who discovers your child has created an account, contact us immediately and we'll delete their information.
Changes to This Policy
Privacy practices change as technology and regulations develop. When we update this policy, we'll post the revised version here and update the date at the top. Significant changes will trigger an email notification to active users.
Continuing to use our services after changes take effect means you accept the updated terms. If you disagree with modifications, you can close your account before they come into force.
Complaints and Disputes
If you're unhappy with how we've handled your information, we want to hear about it. Contact our privacy officer at help@korantevlis.com with details of your concern. We'll investigate and respond within 30 days.
Not satisfied with our response? You have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC). They're independent and can investigate privacy complaints at no cost to you.